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CareBugs

Packaging Options

Packaging Options

Regular price $10.00 USD
Regular price Sale price $10.00 USD
Sale Sold out
Temperature Packs
Box insulation

96 in stock

In order to be able to provide a full Live Arrival Guarantee (LAG), the customer shall select both, the proper temperature pack for the season and an insulated box. If any of these two things has not been selected we will not be able to refund the cost of the items purchased.

This means that you will get a full refund for the animal you purchased if it arrives dead under the special packaging conditions. During most times of the year it is unnecesary to package differently. However, during the cold season, it is important to ship animals in an insulated box with a heat pack. On the other hand, it is important to ship animals in an insulated box with a cold pack during the hot season. 

The free packaging option does not include a live arrival guarantee, since the customer is the one risking the health of the animal in this case. During extreme temperatures we will not ship if the customer has not selected the proper packaging option, since the health and life of the animal comes first.

As stated before, In order to be able to provide a full Live Arrival Guarantee, the customer shall select the proper temperature pack for the season and an insulated box. If any of these two things has not been selected we will not be able to refund the cost of the items purchased.

Thank you for understanding,

Carebugs

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